220-1001 CompTIA A+ Certification : Core 1 Exams demo

QUESTION 5
A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms
would indicate if this is a RAM issue?
A. POST code beeps
B. Distended capacitors
C. Continuous reboots
D. Wrong BIOS time
Correct Answer: C
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Section: (none)
Explanation
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QUESTION 6
A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how
much it will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before
committing to a price? (Choose two.)
A. Remove the case and organize the parts.
B. Document the screw locations.
C. Search the Internet for repair tutorials.
D. Consult colleagues for advice.
E. Place the device in rice for a few days.
Correct Answer: AB
Section: (none)
Explanation
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QUESTION 7
Which of the following peripherals would a company use to take inventory quickly and update price tags for
products? (Choose two.)
A. Barcode scanner
B. Label printer
C. Magnetic reader
D. KVM switch
E. NFC device
F. Flatbed scanner
Correct Answer: AC
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Explanation
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QUESTION 8
A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?
A. Collate
B. Orientation
C. Duplex
D. Transparency
Correct Answer: C
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Section: (none)
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QUESTION 9
A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A
technician removes malware, and then is able to ping the router and access the websites.
Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)
A. Document findings, actions, and outcomes.
B. Reboot the device to verify the fix.
C. Reconnect the device to the network.
D. Verify the settings in IPConfig.
E. Research the problem based on symptoms.
F. Run a virus scan.
Correct Answer: AF
Section: (none)
Explanation
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QUESTION 10
A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and
navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but
gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?
A. ipconfig /all
B. ipconfig /flushdns
C. ipconfig /release
D. ipconfig /setclassid
Correct Answer: B
Section: (none)
Explanation
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QUESTION 11
A technician is determining the specifications for a desktop computer that will be used at trade shows all over
the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of
a business workstation.
Which of the following system parameters is the MOST important for the technician to consider when choosing
a power supply?
A. Input voltage
B. Efficiency rating
C. 12V rail amperage
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D. Number of SATA connectors
Correct Answer: A
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Explanation
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QUESTION 12
Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP
address is already in use on the system. She tried going back to her old desktop, which she now only uses for
email, but received the same message. The technician checks the account and sees a comment that Ann
requires a special network setup to connect to the banking software. Which of the following should the
technician do to resolve the issue?
A. Remove the static IP configuration from the desktop.
B. Set the laptop configuration to DHCP to prevent conflicts.
C. Replace the network card in the laptop, as it may be defective.
D. Bridge the LAN connection between the laptop and the desktop.
Correct Answer: B
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Explanation
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QUESTION 13
A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing
and streaming video, except on weekends when the customer’s son will use it to play games with friends.
Which of the following should the technician focus on to meet these requirements? (Choose two.)
A. 80mm case fans
B. Four-core processor
C. RAID 5 array
D. 16GB DDR2 memory
E. Dual monitors
F. Encrypted hard drive
Correct Answer: BD
Section: (none)
Explanation
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QUESTION 14
Which of the following cable types should be used to connect a cable modem to a SOHO router?
A. Thunderbolt
B. Coaxial
C. USB
D. Ethernet
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Correct Answer: D
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QUESTION 15
Which of the following channels would commonly be used on an 802.11 wireless network?
A. 6
B. 17
C. 802
D. 8080
Correct Answer: A
Section: (none)
Explanation
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QUESTION 16
A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10
and has dual GPU cards. The user states that the same application runs faster on an identical workstation.
Which of the following should the technician perform FIRST to troubleshoot the problem?
A. Replace the write cache battery.
B. Check the event log for any cache issues.
C. Clear the RAID configuration file and restart the PC.
D. Replace the RAID controller write cache module.
Correct Answer: B
Section: (none)
Explanation
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QUESTION 17
A business owner wants to provide security to laptop users with the ability to charge their devices, access
corporate LAN resources, and allow for a variety of other removable hardware.
Which of the following devices would BEST meet the owner’s needs?
A. Docking station
B. Port replicator
C. Thunderbolt
D. USB hub
Correct Answer: A
Section: (none)
Explanation
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Explanation/Reference:
QUESTION 18
A technician has noticed that when at company headquarters the laptop connection to the Internet is more
responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on
the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?
A. The connection is throttled.
B. There is a low RFID signal.
C. SSID is not found.
D. It is out of range.
Correct Answer: A
Section: (none)
Explanation
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QUESTION 19
An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend
needs the ability to chart activity while keeping in contact with the home office.
Which of the following would be the BEST recommendation?
A. Smart watch
B. Fitness monitor
C. Global positioning sensor
D. Portable hotspot
Correct Answer: A
Section: (none)
Explanation
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QUESTION 20
A technician is replacing a broken screen on a new company laptop but does not have repair information from
the vendor.
Which of the following is the BEST way to proceed?
A. Document and label the cable and screw locations.
B. Replace the screen with a non-OEM.
C. Update the firmware on the device before repairing it.
D. Wait for the vendor to provide more information.
Correct Answer: A
Section: (none)
Explanation
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QUESTION 21
Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have
enough power for these events. She is concerned about wall outlet availability at the conferences and needs to
continuously use her device for important updates.
Which of the following should a technician recommend to BEST accommodate Ann’s needs?
A. Wireless charging pad
B. Built-in battery case
C. Extra charging cords
D. Airplane mode
Correct Answer: A
Section: (none)
Explanation
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QUESTION 22
Which of the following charging and data ports has a non-directional connector?
A. Micro-USB
B. Mini-USB
C. USB-A
D. USB-C
Correct Answer: D
Section: (none)
Explanation
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QUESTION 23
A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All
applications on the device are working unless they require connectivity.
Which of the following is MOST likely causing the problem?
A. Airplane mode
B. Tethering
C. Disabled hotspot
D. VPN
Correct Answer: A
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Explanation
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QUESTION 24
Which of the following Ethernet cables would BEST support an application that requires a 600Mbps throughput
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at the lowest price point?
A. Cat 3
B. Cat 5
C. Cat 5e
D. Cat 6
Correct Answer: C
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Explanation
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QUESTION 25
A client has three locations within city limits that need to be networked. Vendor network requirements for all
three locations are a minimum of 1GB.
Which of the following are the types of networks that will MOST likely be used for internal office and office-tooffice
networking? (Choose two.)
A. MAN
B. LAN
C. WAN
D. PAN
E. SAN
F. WLAN
Correct Answer: AB
Section: (none)
Explanation
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QUESTION 26
Which of the following terminates a coaxial cable?
A. DB9
B. RJ45
C. RG-59
D. RS-232
Correct Answer: C
Section: (none)
Explanation
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QUESTION 27
A customer asks a technician to help set up a specialized computing system for video editing.
Which of the following should the technician install on the workstation to BEST meet the customer’s
specifications? (Choose two.)
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A. SSD
B. Dual monitors
C. Gigabit NIC
D. Hypervisor
E. Docking station
F. NAS
Correct Answer: AB
Section: (none)
Explanation
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QUESTION 28
An end user wants to have a second monitor installed on a laptop. Which of the following would allow a
technician to configure the laptop to show both screens once the cable is connected?
A. Plug an external monitor into the USB port.
B. Use the Fn and function key combination
C. Adjust the monitor display settings.
D. Enable DisplayPort.
Correct Answer: C
Section: (none)
Explanation
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QUESTION 29
A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a
bright, external light, as adjusting the brightness/contrast controls does not cause much change.
Which of the following components MOST likely needs to be replaced?
A. LCD panel
B. Inverter
C. Video card
D. Digitizer
Correct Answer: B
Section: (none)
Explanation
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QUESTION 30
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a
different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
A. Update the video drivers on the laptop.
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B. Increase the projector contrast.
C. Replace the original laptop.
D. Change the aspect ratio on the projector.
E. Replace the bulb in the projector.
F. Modify the laptop’s display resolution.
Correct Answer: BD
Section: (none)
Explanation
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QUESTION 31
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on users’ PCs.
C. Have users restart their PCs.
D. Clear the print queue.
Correct Answer: D
Section: (none)
Explanation
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QUESTION 32
A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a
smartphone that the corporate wireless network is available and can be accessed. The technician observes
that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet
cable.
Which of the following should the technician do NEXT to troubleshoot this problem?
A. Confirm that the laptop wireless card is turned on.
B. Confirm that the laptop is in range for the access point.
C. Confirm that the correct wireless network is selected.
D. Confirm the user’s network login ID and password.
Correct Answer: A
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Explanation
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QUESTION 33
Several company users are frequently forgetting passwords for their mobile devices and applications.
Which of the following should the systems administrator do to reduce the number of help desk tickets
submitted?
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A. Implement single sign-on.
B. Enable multifactor authentication.
C. Configure biometric authentication.
D. Remove complex password requirements.
Correct Answer: A
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Explanation
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QUESTION 34
Which of the following cloud computing concepts allows scalable services to be provided to the client?
A. On-demand
B. Metered
C. Rapid elasticity
D. Resource pooling
Correct Answer: C
Section: (none)
Explanation
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QUESTION 35
During an inspection, it was found that data racks were not properly grounded. To pass the inspection and
address a growing concern to protect data cabling and equipment, a technician must make sure all racks are
properly grounded.
Which of the following tools should the technician use to verify this has been completed?
A. Multimeter
B. Cable tester
C. Tone generator
D. Voltmeter
Correct Answer: A
Section: (none)
Explanation
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